NOTICES & RECALLS

Product safety recalls

Ere Perez Pty Ltd - Quandong Green Booster Serum - June 2021

The recall is due to potential microbial contamination.

Click here for supplier recall notice


Playgro Pty Ltd - Clip Clop and Clopette Activity Rattles -  March 2021

The abacus ring on the horse's back may dislodge and release the small beads

Click here for supplier recall notice

Myer Plastic Bags

We have taken a step towards a more sustainable future by reducing the uptake of plastics bags in stores across the country. From the 1st of February 2021, we are now charging 15 cents for Myer plastic multi-use bags. A portion of the proceeds will go to the Myer Community Fund which helps support over 60 charities annually. We also have a stylish range of Myer Reusable Bags available for purchase in-store for $2, or bring your own from home.


Thank you for joining with us in this important change.

Scam Alert

Please be aware of potentially fraudulent or deceptive emails, phone calls and other unsolicited promotions that use the Myer brand to promote Myer gift cards or gift vouchers. Some of these offers may appear as website banners or wall postings on social networking sites (eg. Instagram or Facebook), and may look like they're coming from or being endorsed by your friends or Myer when they are not.


We encourage customers to be wary of requests to provide personal information or financial information to these scams.


Some examples of known scams include:

  • Complete customer satisfaction survey with your personal details or financial information that promises a reward at completion
  • Sharing or liking a social media post in exchange for a gift card or gift voucher
  • Call a specific phone number and provide personal information in exchange for a reward
  • Email that provides a scam link to an unknown or malicious website for a reward
  • Text messages offering a reward by responding or clicking on scam link to a unknown or malicious website
  • Banner advertising offering free gift cards or gift vouchers in exchange for personal details and passing on a scam link to friends
  • Complete a survey to redeem free products in connection with store closure
  • Purchase gift cards to pay a tax debt, infringement notice or to reward employees
  • Email that provides a scam link to an to an unknown or malicious website for a refund

For examples of known Myer scams in circulation, please click here


Learn more about scams from the ACCC


Do not respond or participate in these offers. Myer will never request personal or banking details in unsolicited communications.


If you would like more information on current scams or would like to report a scam, please contact Scamwatch via the Scamwatch website

Track My Order

View the status of an order by entering your order number, email address, and phone number below

Loading...