Delivery and Click & Collect

Shopping online with Myer has never been easier.

      Free Click & Collect

      Our Click & Collect service is available at all stores outside of Victoria, please visit the Click & Collect hub inside the store. The health, safety and welfare of our customers, team members and the greater community is paramount. As such, in line with government restrictions, selected stores in Metro Victoria will be temporarily closed for shopping to helping prevent the spread of COVID-19. We are pleased to offer a Click & Collect service from selected stores in Victoria with temporary Click & Collect booths open 11am-4pm, 7 days a week. Check our store locator to find your nearest Click & Collect booth.

      To avoid disappointment, please DO NOT attempt to collect your order from the store until you have received an email that your order is ready to collect. Our staff will not be able to give you your order unless you can show that email along with your photo ID.

      Australia Post Delivery Delays

      Australia Post is currently experiencing significant delivery delays for parcels sent from and delivered to Victoria due to increased parcel volumes and workforce capacity constraints. Please allow for an additional three day delay for deliveries in Victoria. You can track your delivery through Track My Order and the MyPost App. For the latest information about delays and impacts please visit auspost.com.au

      Free standard delivery now on orders $49+

      • Free delivery now on orders $49 and over.
      • Orders $48.99 and under can be delivered for a flat fee of $7.95.
      • 4 - 7 business days for delivery to metro locations.
      • 7 - 10 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory.

      24/7 Parcel Locker Collection

      Won't be at home to receive a parcel? Collect your delivery from a free 24/7 Parcel Locker at a time and location that suits you.


      What is a Parcel Locker?

      A Parcel Locker is a secure storage space where you have 48 hours to collect your parcel. Choose from more than 400 collection locations across Australia, including Post Offices, petrol stations, supermarkets, pharmacies and more.


      Why use a Parcel Locker?

      • Free to use for Australia Post deliveries and accessible 24/7
      • Easy to find with more than 400 locations near Post Offices, supermarkets and train stations
      • You'll have 48 hours to pick up your parcel once we notify you by SMS and email that it’s ready to pick up

      How do I use Parcel Locker?

      1. Shop Online - Select ‘Find a collection location’ as your delivery option at checkout

      2. Find a Parcel Locker - Search for a collection location closest to you by entering your address or postcode, or using the location icon. Elect ‘Parcel Locker’ as your location and select your desired collection location. While some Parcel Lockers have 24/7 access, some do not, and you need to check whether the Parcel Locker which you wish to use suits your requirements.

      3. Collect Your Parcel - Australia Post will send you an SMS and email when your parcel arrives. Collect your parcel within 48 hours using the access code in your SMS or email to open the locker.


      If your parcel isn’t collected from a Parcel Locker within 48 hours, it will be removed from the Parcel Locker and transferred to the nearest Australia Post facility offering parcel collection during business hours. We will notify you by email and SMS that your parcel has been moved, where to collect it, and the trading hours for that outlet. You will then have 10 business days to pick up your parcel.


      Find out more about Parcel Locker.

      Same day delivery $14.95 - Temporarily Unavailable

      Order before 12pm and if the item is available in your state, we'll deliver your goods between 6pm and 9pm that same day.

      • $14.95 flat fee for same day delivery, available in metro locations only.
      • Delivery will occur between 6pm - 9pm when you place an order before 12pm AEST
      • Orders placed after 12pm AEST will be delivered to the next business day

      Express delivery $9.95 - Temporarily Unavailable

      Place your order before 12pm for delivery between 9am and 5pm the next business day.

      • $9.95 flat fee for Express delivery, available in metro locations only.
      • Delivery will occur between 9am - 5pm the next business day when you place an order before 12pm AEST.
      • Orders placed after 12pm AEST will be delivered in 1-2 business days.

      Free Click & Collect Store Transfers

      If your item is out of stock at your local store, we'll transfer it for free from another store within the same state for you. It'll be ready for collection in 1-2 business days.


      *Pick-up in 1-2 days for metro locations

      *Pick-up in 3-5 days regional locations


      If an item is required to be transferred between stores, this may cause a delay to your expected Click & Collect pick up time frame.


      When your order is ready for collection, we'll send you an email to let you know it's time to head into your selected store. Remember to bring a copy of the email and some photo ID with you.


      Click & Collect orders will be kept for 21 days from the day your order is placed. After 21 days your order will be returned and a refund initiated. Please allow 3-5 business days for the funds to be available in your account.

      Big & bulky $75/order

      Our Big & bulky delivery service is for items too large or heavy to go through the standard post. If an item qualifies for Big & bulky, it will be listed on the product page.

      • Big & bulky is for items like furniture, beds, large appliances and some large toys
      • $75 per Big & bulky order
      • 7- 14 business days in metropolitan areas only

      Gift Wrapping

      Gift Wrapping $7.95


      Get your gift wrapped in-store or online for $7.95. Visit our online Giftorium for great gift ideas.

      Track Your Order

      View the status of an order by entering your order number, email address, and phone number below

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