We love offering choice to our customers and that includes how (and when) you pay.
Online and in store we accept Visa, Mastercard, AMEX, Myer Gift Cards and Coles Group & Myer Gift Cards.
We have partnerships with Commbank Awards, American Express Membership Rewards and Velocity Points so you can use your hard-earned points to pay for purchases at Myer.
Does Myer still use humm?
You will be able to use humm at Myer (both in-store and online) until 3:00pm (AEST) 25 September 2023.
What happens to my existing contract?
If you already have a contract in place with humm following the 25 September, it will remain active and payments will be debited from your account as normal.
What happens if I need a refund?
If your item(s) meet our returns policy, you can return in-store or online as normal. Once returned, we’ll contact humm to get your refund processed.
Please note, if you’ve used humm TAPP as your payment method, your refund can only be credited to another card or as a Myer store credit.
Who can I contact for support?
Regarding refunds, you can contact us directly on 13 69 37.
For all other humm-related queries, you can contact humm on:
Ph: 1800 088 151
Mon to Fri: 7.30am- 7.30pm AEST
Sat: 7.30am-5.30pm AEST
Or Email: firstname.lastname@example.org
*Layby is not available in the following stores: Fountain Gate (VIC), Karrinyup (WA), Brisbane City (QLD), Robina (QLD), Liverpool (NSW).