Missing top of set and out of pocket
— 1 out of 5 stars
This is the first worst experience shopping online at Myer. I only received the dress from this set it had no tags attached? when I rang for help to see if there was available stock to replace the person on the helpline had poor English I then was transferred to the city store to another person who couldn’t understand me and also stated Myer doesn’t hold stock for you to exchange which I was fairly sure wasn’t correct information. I then called another store which were very good said they would hold the stock but ultimately called back to say they didn’t have the same size I’d originally ordered. Very stressful missing items I’d paid for without any help I feel like I’d be stolen from if this the experience of Myer now I don’t want any part of it. There’s obviously a big issue with staffing whether it’s being unable to count orders to not understanding customers on calls, maybe helpline is offshore now? Considering this isn’t even the busy season I won’t be doing Christmas shopping with Myer.