Instruction manual included was wrong
GB Melbourne β 2 out of 5 stars
My order of 2 sets of this stool (4 units) arrived promptly direct from the wholesaler. On assembly I followed the included one-page graphical instructions. Unfortunately I was unable to get even to first base, causing high levels of frustration. I emailed the Artiss customer service dept but received no response (TBF it was a weekend). In frustration I set a task on AirTasker and ended up engaging an experienced flat-pack assembler at considerable extra cost. Only after this did I receive a response from Artiss with an instruction sheet that bore no similarity to the included instructions. The assembler got them all together over an hour or so. Each stool had one leg shorter than others, requiring stabilising pads. What was originally a reasonable bargain turned into a rather expensive and very frustrating experience. Not recommended.