Keeping your little ones, Santa and his elves safe is our priority. Here's a list of things you might want to know before your Santaland visit.
What actions is Myer taking to keep customers safe when visiting Santaland this Christmas?
- Clean and sanitised environment (surface cleaning twice daily, hand sanitising after every customer)
- Visits by online booking only. This ensures your safety by managing the number of people in Santaland at one time
- Stringent social distancing, no physical contact with Santa or his elves, no activity areas in all stores
- In Victoria, Santa and his Elves will be wearing masks
Do I need to make a booking to see Santa?
What’s included in a Santaland booking?
In our 5 CBD stores, take a trip on the Santaland Express train on your visit to Santa - included with each City store booking (Available in Melbourne City, Brisbane City, Perth City, Adelaide City, Sydney City stores only).
To ensure a safe environment for our customers and our team, we are unable to offer any additional activities in Santaland this year.
What is the maximum number of people in one booking?
- Melbourne: 6 family members max
- Sydney: 6 family members max
- Brisbane: 6 family members max
- Adelaide: 6 family members max
- Perth: 6 family members max
Do I have to wear a mask?
We ask you please follow the government mandated health measures when you visit us in store to keep everyone’s shopping experience safe and enjoyable – click here for more information.
Does it cost something to meet Santa?
When does Santaland start?
- Melbourne City Store - Friday November 12th
- Adelaide - Saturday November 13th
- Brisbane, Perth, Adelaide and Sydney City Stores - Friday November 19th
- Suburban and regional stores offering Santaland - Thursday November 25th
The Santaland website will open for bookings on Friday November 6th, so make sure to get in early to select your preferred date and time!
I need to cancel/change my booking, how do I do this?
How do I view and download my photos?
What if my preferred time is not available?
Find your nearest store for more details
More To Love At Myer
All Aboard The Santaland Express
Jump aboard the Santaland Express and make your way to the North Pole. Don’t forget to knock three times before heading in to see Santa. Santaland Express is available at Melbourne City, Perth City, Brisbane City, Adelaide City and Sydney City stores.