Humm

The health, safety and welfare of our customers, team members and the greater community is paramount. We have made the decision to temporarily close all Myer stores, to help prevent the spread of COVID-19.

As such, Humm services will be temporarily unavailable. For more information in our response to COVID-19 – Learn more.

Humm is an in-store only Buy Now Pay Later Service that lets you take your purchases home today and then make regular payments over time. You will never pay any interest.

Humm has 2 wallets:

1. ‘Little things’ for spend up to $2,000. You can repay over 2.5 months with no fees or over 5 months for just $8 a month. Weekly or fortnightly payments are available.
2. ‘Big things’ for spend up to $30,000. Depending on how much you spend you can repay from 12 to 60 months in fortnightly payments. You will need to pay an establishment fee of $40 ($22 for repeat purchases) and $8 a month.

With both options you will never pay any interest.

1. Just download the humm app and follow the prompts to obtain your humm spending limit.

2. Complete your Myer shopping

3. Access the humm app and tap the barcode icon.

4. Show the counter staff your barcode that they will scan.

5. Then take your purchases home today and pay later with humm.

If you are a new humm customer, you’ll need to make your first payment (20%) at time of purchase.  The remaining payments will be charged to your nominated credit or debit card weekly or fortnightly (depending on the payment frequency you have chosen).

If you are a humm VIP customer, you won’t need to make the first payment at time of purchase.  Your first payment will be made one week or fortnight after your purchase.

You can make extra payments or pay out your purchase early and you won’t incur any fees.

You can view your payment schedule in the humm app.

humm payments can be made at Myer stores only. It is not currently possible to make humm payment online at Myer.

If your payment isn’t received on the due date, you’ll be charged a $6 late payment fee.

You can read the humm terms and conditions here

Humm accepts Australian credit and debit cards from Mastercard and Visa.

Goods are delivered according to Myer delivery timeframes.

For Little things the minimum amount is $100 and you can spend up to $2,000 (depending on your approved spending limit).

For Big things the minimum amount is $2000 and you can spend up to $30,000 (depending on your approved spending limit).

You cannot use humm to purchase alcohol, block knives, gift cards or for charity donations.

Items such as gift wrapping, delivery and installation can be paid for using humm as long as the item has also been purchased with humm.

If you’ve changed your mind, you can return your humm purchase.  Read about the Myer returns and exchange options here https://www.myer.com.au/content/returns-policy

Once Myer has received and accepted your return, we’ll notify humm to cancel all future payments.  If you have already made payments, they will be refunded to the card where the payments were made.

To find out more about humm, visit the humm website https://www.shophumm.com.au/

You can go to the HELP tab to see more frequently asked questions.

For any queries please contact humm Customer Service on support@shophumm.com.au or call 1800 088 151.