Humm

Little things. Big things. Everything. No interest ever.

What is humm?

Humm is an in-store only Buy Now Pay Later Service that lets you take your purchases home today and then make regular payments over time. You will never pay any interest.

Humm has 2 wallets:

  1. ‘Little things’ for spend up to $2,000. You can repay over 2.5 months with no fees or over 5 months for just $8 a month. Weekly or fortnightly payments are available.
  2. ‘Big things’ for spend up to $30,000. Depending on how much you spend you can repay from 12 to 60 months in fortnightly payments. You will need to pay an establishment fee of $40 ($22 for repeat purchases) and $8 a month.

With both options you will never pay any interest.

How do I use humm?

  1. Just download the humm app and follow the prompts to obtain your humm spending limit.

  2. Complete your Myer shopping

  3. Access the humm app and tap the barcode icon.

  4. Show the counter staff your barcode that they will scan.

  5. Then take your purchases home today and pay later with humm.

How does the payment schedule work?

If you are a new humm customer, you’ll need to make your first payment (20%) at time of purchase. The remaining payments will be charged to your nominated credit or debit card weekly or fortnightly (depending on the payment frequency you have chosen).

If you are a humm VIP customer, you won’t need to make the first payment at time of purchase. Your first payment will be made one week or fortnight after your purchase.

You can make extra payments or pay out your purchase early and you won’t incur any fees.

You can view your payment schedule in the humm app.

Where can I make purchases at Myer?

humm payments can be made at Myer stores only. It is not currently possible to make humm payment online at Myer.

What if I can’t make a payment?

If your payment isn’t received on the due date, you’ll be charged a $6 late payment fee.

You can read the humm terms and conditions here

https://www.shophumm.com.au/terms-and-conditions

Which cards does humm accept?

Humm accepts Australian credit and debit cards from Mastercard and Visa.

When will my goods be delivered if I use humm?

Goods are delivered according to Myer delivery timeframes.

Is there a limit to how much I can spend on a single transaction?

For Little things the minimum amount is $100 and you can spend up to $2,000 (depending on your approved spending limit).

For Big things the minimum amount is $2000 and you can spend up to $30,000 (depending on your approved spending limit).

Which products are not eligible for humm?

You cannot use humm to purchase alcohol, gift cards or for charity donations. Items such as gift wrapping, delivery and installation can be paid for using humm as long as the item has also been purchased with humm.

How do I return or exchange an item purchased with humm?

If you’ve changed your mind, you can return your humm purchase. Read about the Myer returns and exchange options here https://www.myer.com.au/content/returns-policy

Once Myer has received and accepted your return, we’ll notify humm to cancel all future payments. If you have already made payments, they will be refunded to the card where the payments were made.

Where can I find out more about humm?

To find out more about humm, visit the humm website https://www.shophumm.com.au/

You can go to the HELP tab to see more frequently asked questions.

For any queries please contact humm Customer Service on support@shophumm.com.au or call 1800 088 151.

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