Delivery and Click & Collect

Same Day Click & Collect Available

Simply place your order online and select Click & Collect. Wait to hear from us. You will receive an email confirming your order is ready to collect.

Please note that Click & Collect is temporarily unavailable at Blacktown NSW.

We kindly ask that you comply with the government mandated health measures before visiting us. Learn More.

• Orders $48.99 and under can be delivered for a flat fee of $7.95.
• 4 - 7 business days for delivery to metro locations.
• 7 - 10 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory.

Temporarily Unavailable

View the ways you can keep track of your order. View Tracking Options.

Won't be at home to receive a parcel? Collect your delivery from a free 24/7 Parcel Locker at a time and location that suits you.

What is a Parcel Locker?

A Parcel Locker is a secure storage space where you have 48 hours to collect your parcel. Choose from more than 400 collection locations across Australia, including Post Offices, petrol stations, supermarkets, pharmacies and more.

Why use a Parcel Locker?

• Free to use for Australia Post deliveries and accessible 24/7
• Easy to find with more than 400 locations near Post Offices, supermarkets and train stations
• You'll have 48 hours to pick up your parcel once we notify you by SMS and email that it’s ready to pick up

How do I use Parcel Locker?

1. Shop Online - Select ‘Find a collection location’ as your delivery option at checkout

2. Find a Parcel Locker - Search for a collection location closest to you by entering your address or postcode, or using the location icon. Elect ‘Parcel Locker’ as your location and select your desired collection location. While some Parcel Lockers have 24/7 access, some do not, and you need to check whether the Parcel Locker which you wish to use suits your requirements.

3. Collect Your Parcel - Australia Post will send you an SMS and email when your parcel arrives. Collect your parcel within 48 hours using the access code in your SMS or email to open the locker.

If your parcel isn’t collected from a Parcel Locker within 48 hours, it will be removed from the Parcel Locker and transferred to the nearest Australia Post facility offering parcel collection during business hours. We will notify you by email and SMS that your parcel has been moved, where to collect it, and the trading hours for that outlet. You will then have 10 business days to pick up your parcel.

Find out more about Parcel Locker.

Temporarily Unavailable

If your item is out of stock at your local store, we'll transfer it for free from another store within the same state for you. It'll be ready for collection in 1-2 business days.

*Pick-up in 1-2 days for metro locations

*Pick-up in 3-5 days regional locations

If an item is required to be transferred between stores, this may cause a delay to your expected Click & Collect pick up time frame.

When your order is ready for collection, we'll send you an email to let you know it's time to head into your selected store. Remember to bring a copy of the email and some photo ID with you.

Click & Collect orders will be kept for 21 days from the day your order is placed. After 21 days your order will be returned and a refund initiated. Please allow 3-5 business days for the funds to be available in your account.

Our Big & bulky delivery service is for items too large or heavy to go through the standard post. If an item qualifies for Big & bulky, it will be listed on the product page.

• Big & bulky is for items like furniture, beds, large appliances and some large toys
• $75 per Big & bulky order
• 7- 14 business days in metropolitan areas only

Gift Wrapping $7.95

Get your gift wrapped in-store or online for $7.95. Visit our online Giftorium for great gift ideas.