NOTICES & RECALLS

Product Recalls

Hape - Dinosaur Train Bucket Set - February 2024

The toy is being recalled as it does not carry the required Australian mandatory information markings and was supplied without the battery being installed.



Click here for recall notice.

Blendjet - Portable 2 Blender - January 2024

The recall is due to reports of the blade breaking whilst in use, and in certain circumstances or while charging, the circuit board may overheat causing a short circuit with the risk of fire.


Click here for recall notice.

Bondi Sands - Mineral Zinc Sunscreen SPF50+ - December 2023

The recall is due to reports that the sunscreen fluid is splitting into layers


Click here for recall notice.

Hunter Lab Daily Face Fuel 100ml - February 2023

Product does not meet Hunter Lab’s quality standards


Click here for recall notice.

Jack & Milly Koala Sippy Cup - June 2022

The recall is due to possible chocking/ingestion hazard


Click here for recall notice.

Scam Alert

Scam Alert

Please be aware of potentially fraudulent or deceptive emails, phone calls and other unsolicited promotions that use the Myer brand to promote Myer gift cards or gift vouchers. Some of these offers may appear as website banners or wall postings on social networking sites (eg. Instagram or Facebook), and may look like they're coming from or being endorsed by your friends or Myer when they are not.


We encourage customers to be wary of requests to provide personal information or financial information to these scams.


Some examples of known scams include:

  • Complete customer satisfaction survey with your personal details or financial information that promises a reward at completion
  • Sharing or liking a social media post in exchange for a gift card or gift voucher
  • Call a specific phone number and provide personal information in exchange for a reward
  • Email that provides a scam link to an unknown or malicious website for a reward
  • Text messages offering a reward by responding or clicking on scam link to a unknown or malicious website
  • Banner advertising offering free gift cards or gift vouchers in exchange for personal details and passing on a scam link to friends
  • Complete a survey to redeem free products in connection with store closure
  • Purchase gift cards to pay a tax debt, infringement notice or to reward employees
  • Email that provides a scam link to an to an unknown or malicious website for a refund

For examples of known Myer scams in circulation, please click here


Learn more about scams from the ACCC


Do not respond or participate in these offers. Myer will never request personal or banking details in unsolicited communications.


If you would like more information on current scams or would like to report a scam, please contact Scamwatch via the Scamwatch website