On this page you can view our Frequently Asked Questions or proceed directly to our
Customer Feedback Form. Please click on one of the questions below:
The Myer Card web site features a wide range of information about the card including:
- how to apply for a Myer Card
- how to manage your account online
- how to read your monthly statement
Alternatively, please visit one of our stores.
You can manage your account over the internet by registering with the Myer Card online Service Centre. Perform tasks such as:
- check your account balance
- update your personal contact details
- view your transaction history
- apply for a credit limit increase
- check payment due dates and more ...
To register, visit myercard.com.au, where you'll find the online 'Service Centre'. Alternatively, you can phone Myer Card Customer Service on 1300 363 269.
For details on this service, click here. A Bridal Registry Consultant will be happy to speak with you at your nearest store, or on 13 14 43 (for the cost of a local call). You can also e-mail the Bridal Registry team on bridalregistry@myer.com.au
This service is not available at present. Your nearest store will be happy to assist with gift registration and gift lists.
Your closest store will be happy to help you with warranty information.
At Myer we stand by everything we sell. Your closest store will be happy to help you with the Myer Returns Policy.
To find your nearest store, click here.
To find trading hours for a store, click here.
Yes. Delivery costs vary depending on size and weight of product. The standard delivery charge is approximately AUD $8.00. Your closest store will be happy to help you with your delivery needs, and details of furniture and electrical delivery charges.
Our product range is determined by a number of criteria that include customer needs and expectations, climate, availability of product, and store size. If you're looking for a particular product, your nearest store will be happy to help you.
Your closest store will be happy to help you with product information.
Myer carries a comprehensive range of national and international brands, plus a wide range of Myer exclusive brands. Your closest store will be happy to give you details of the specific brands we range.
A wide variety of Myer gifts are now available online, including cosmetics, homewares, toys, Myer Gift Cards and more. You’ll also earn MYER one shopping credits when you buy Myer gifts and gift cards online! Visit gifts.myer.com.au
Myer stores accept cash, Myer Card, Gift Cards and EFTPOS transaction services including Mastercard, Visa, American Express, Diners & JCB/JAL. We also offer a Layby Service (details available in store).
You can call us on 1800 811 611 or simply click here.
For store positions, click here for the details of the recruitment office in your state.
We do not always use the same modelling agency, and we do not contract models directly.
