On this page you can view our Frequently Asked Questions or proceed directly to our
Customer Feedback Form. Please click on one of the questions below:
How can I check my Myer Card account details?
You can manage your account over the internet by registering with the Myer Card online Service Centre. Perform tasks such as:
- check your account balance
- update your personal contact details
- view your transaction history
- apply for a credit limit increase
- check payment due dates and more ...
To register, visit myercard.com.au, where you'll find the online 'Service Centre'. Alternatively, you can phone Myer Card Customer Service on 1300 363 269.
Does Myer have a delivery service?
Yes. Delivery costs vary depending on size and weight of product. The
standard delivery charge is approximately AUD $8.00. Your closest store
will be happy to help you with your delivery needs, and details of
furniture and electrical delivery charges.
Why does the product range differ from store to store?
Our product range is determined by a number of criteria that include
customer needs and expectations, climate, availability of product, and
store size. If you're looking for a particular product, your nearest
store will be happy to help you.
What product brands do Myer range?
Myer carries a comprehensive range of national and international
brands, plus a wide range of Myer exclusive brands. Your closest store
will be happy to give you details of the specific brands we range.
Can I shop online at Myer?
A wide variety of Myer gifts are now available online, including
cosmetics, homewares, toys, Myer Gift Cards and more. You’ll also earn MYER one shopping credits when you buy Myer gifts
and gift cards online! Visit gifts.myer.com.au
What payment methods are available at Myer?
Myer stores accept cash, Myer Card, Gift Cards and EFTPOS transaction
services including Mastercard, Visa, American Express, Diners &
JCB/JAL. We also offer a Layby Service (details available in store).
