Our Commitment to You
At Myer, our aim is to provide you with the highest standard of service and to ensure that we consistently meet and exceed your shopping expectations.
Your feedback assists us to improve the products and services we offer to all our valued customers.
If there is any aspect of your experience that did not meet with your expectations we urge you to contact us so that we have the opportunity to address any concerns you may have. In the instance where your experience has been less than satisfactory, Myer is committed to responding to your concerns in a prompt, fair and consistent manner.
Please provide your feedback to us in one of the following ways:
- Talk to a team member in store
- Call our Customer Service Centre on:
1800 811 611 (within Australia) or +61 3 8667 6000 (outside Australia)
- Complete a 'your feedback' form in store or online
- Write to:
Myer Customer Service Centre
PO Box 869J
Melbourne Vic 3001
Fax: 03 9661 3770